Estate Issues Update

Firewatch Court Roller Shutter (Job Ref: 2404198) - Parts ordered by contractor on 17/12/2012, and we hope for parts to be in 1st week of Jan-2013. Once the parts arrive our contractor will attend and re-commission the gate.

Horseley Court Roller Shutter (Job Ref: 2408451) - We suspect that an individual remote key is not working, the gate was winded up to the open position and we have sent a job to our contractor to investigate whether there is an issue with the fob receiver or whether it was an individuals key that was not working. Job to be attended to in Jan-2013.

Firewatch Court/Horseley Court Shared Swinging Main Gate (Job Ref:2402974) - Our contractors have attended an inspected the gate unfortunately it has been identified that a specialist contractor will be required to resolve the matter. There is an issue with the gate dropping (currently grinding against the floor and causing the gate to stall). The gate has been left in the open position to allow access and avoid any H&S implications. We apologise for the delay we hope this matter can be resolved in January 2013.

Johnson Lock Court Roller Shutter: The roller has been left in the open position following report from resident that the shutters was not working,  we suspect that an individual remote key is not working, the gate was tested on Friday 14/12/2012 and our contractor confirmed that all is working fine. East Thames has advised contractor to leave shutter in open position to allow access during the Christmas Holidays until we can test the gate with a resident in the new year.

Tramway Court Block 29- 38 rear door - Loss of power. This will be investigated on Friday 21/12/2012.

Mercer Court Block 91- 141 Lift - 12 month contract has been given to the original lift installer 'Stannah' to resolve longstanding issues with the Lift. In addition to the 12 month maintenance contract, Stannah will also carry out 3 key repairs, 1) replacement of the ram seal, 2) install a new pawl device, 3) upgrade the lift programme software.

Mercer Court Roller Shutters (Job Ref: 2407332) - Currently we are waiting for a report from the shutter specialist- job has been placed on a 21 day priority however once we have the report we will have a better idea what works are required and need to be authorised. 

Mercer Court Main Vehicle Gate: Inova (Gate Specialist Contractor) are returning to site on week commencing 17/12/2012 to carry out agreed modification works, these are Health & Safety modifications which are outstanding. Inova may switch the gate off whilst they undertake these works.

Main Gardens Central Gardens - All works have been completed by Fountains as agreed with GUPRA.

Recycle Bags - General recycle bags and food recycle bags can now be collected from Harford Street Neighbourhood Office at 115 Harford Street, Stepney E1 4FG (Monday 9-5, Tuesday 9-5 & Wednesday 10-6)

Remote Fob Keys & Fob Keys - If you find that your fob key is no longer working, please try to change the battery first as this is a common fault related with fob keys. If you have changed the battery and your key is still not working they may be a fault with your key and therefore residents should contact NACD on 01442 211 848 and purchase a new key directly from them.

Security Service at Grand Union Place - East Thames have continued the security service on the estate until further notice. The security team will be on site 3 days per week - Monday, Wednesday & Friday between 12pm-11pm.

Unwanted Bicycles - If any resident has a bike that they no longer need and wish to dispose it, East Thames are currently liaising with a charity organisation called Streets Of Growth based in Tower Hamlets who use abandoned bikes for their charity programmes with young people. Streets of Growth are willing to collect your unwanted bikes and can be contacted on 020 7515 7356.

Security Alert - If you receive a call via the intercom system. Please ask who they are before you allow them in to your block. Recently residents have been letting in youths into the block. If you don’t know the person at the front door please do not let them in. This will help stop unknown persons from entering your block. 

Communal Areas - Please can residents keep communal areas clear of personal items. Please remove any items you have stored in these areas immediately. East Thames will begin to remove bikes,prams and any other items from the communal area without notice under the new disposal of goods policy from Jan-2013. Please contact your Neighbourhood Manager if you are unclear about this matter.

If you would like to follow any of these repairs you can call East Thames on 0845 600 0830 and quote the job reference numbers.    

Christmas @ Candle Street - THANK YOU!

Message from Margaret Fisher (Chair of GUPRA):

"Many thanks to those who gave time, gifts and other things to make our event a success on 8th December. We were fortunate with the weather and I think a good time was had by all, especially the children visiting Santa!

We raised £130 and after expenses we had £59.51 surplus to add to the GUPRA funds. This was largely due to the generosity of several committee members who paid for items out of their own pocket."

GUPRA wishes all residents a Merry Christmas and Happy New Year!

Click here for pictures.

Parking Suspension during Christmas Holiday

East Thames would like to inform all residents that CES Parking Enforcement Service will be suspended for a set time during the Christmas Holidays. Please note that the suspension only relates to the dates mentioned below and at all other times drivers should complete the yellow visitor vouchers/permit according to the parking procedures.  

Parking enforcement on White Tower Way, Candle Street and All Courtyards will be suspended from 7:00am on Saturday 22nd December to  9:00am on Wednesday 2nd January 2013.    

East Thames  would like to wish ALL Residents at GUP a Merry Christmas & Happy New Year!